FREQUENTLY ASKED QUESTIONS
WHAT DOES MY MONTHLY SUBSCRIPTION INCLUDE?
OUR SUBSCRIPTION IS INCLUSIVE OF AN AVERAGE OF FOUR TRAINING SESSIONS A MONTH - 48 SESSIONS FOR A CALENDAR YEAR
IT'S WORTH NOTING THAT THIS NUMBER IS DIVIDED ACROSS THE YEAR WITH SOME MONTHS ONLY INCLUDING THREE SESSIONS. WHERE THIS OCCURS THE MISSED SESSIONS ARE COVERED BY MONTHS THAT HAVE FIVE SESSIONS
DO SESSIONS CONTINUE THROUGHOUT THE YEAR?
WE ARE OPEN THROUGHOUT THE YEAR (JANUARY - DECEMBER)
ONLY CLOSED FOR CIRCUMSTANCES OUT OF OUR CONTROL
IF MY CHILD MISSES A SESSION CAN THEY ATTEND AN ALTERNATIVE?
OUR SUBSCRIPTION IS BASED ON A CERTAIN NUMBER OF PLAYERS PER CLASS. IT IS NOT POSSIBLE TO ATTEND AN ALTERNATIVE SESSION WITHOUT PRIOR CONSENT AND PERMISSION FROM A MEMBER OF STAFF
WHEN IS MY SUBSCRIPTION DUE?
UPON JOINING YOU WILL BE PROVIDED A PAYMENT DATE, THIS WILL BE THE SAME ON EACH MONTH THROUGH THE COURSE OF THE YEAR.
CAN MY CHILD PAY AS YOU PLAY?
OUR SERVICE DOES NOT INCLUDE THE OPTION FOR PAY AS YOU PLAY
WHAT PAYMENT METHODS ARE ACCEPTED?
ONLINE TRANSFERS, STANDING ORDERS, DIRECT DEBITS AND CASH ARE ACCEPTED
THE TRAINING KIT I PURCHASED, HOW LONG SHOULD IT TAKE BEFORE I RECEIVE IT?
FROM THE DATE OF PAYMENT YOU SHOULF EXPECT TO RECEIVE YOUR CHILDS KIT WITHIN 2-4 WEEKS.
WHAT'S INCLUDED IN THE TRAINING KIT FEE?
TRAINING SHIRT, SHORTS AND SOCKS
DO I HAVE TO BUY A TRAINING KIT?
TRAINING KIT IS COMPULSORY AND MUST BE WORN FOR EVERY SESSION YOUR CHILD ATTENDS